Privacy policy

Last updated: August 6, 2026

This store and website (the "Services") are operated by FrecPoola LLC, doing business as Bare & Beyond ("Bare & Beyond", "we", "us", "our"). The Services are powered by Shopify. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit or make a purchase through the Services, or otherwise communicate with us. If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs the collection, processing, and disclosure of your personal information.

By using the Services, you acknowledge that you have read this Privacy Policy and understand how your information is handled as described here.

Personal information we collect

"Personal information" means information that identifies you or can reasonably be linked to you. Depending on how you interact with the Services, this may include:

• Contact details — your name, shipping and billing address, and email address.
• Payment information — payment card details and transaction confirmations, processed securely by our payment processors. We never see or store your full card number.
• Account information — username, password, preferences, and settings, if you create an account.
• Order information — the items you view, add to your cart, purchase, return, or exchange.
• Communications — what you send us, including messages through our live chat.
• Device and usage information — your IP address, browser and device details, and how you navigate the Services, including through cookies and similar technologies.

We collect this information directly from you, automatically through your use of the Services (including cookies), and from service providers such as Shopify and our payment and shipping partners.

How we use your information

• To provide the Services — processing payments, fulfilling and shipping orders, handling returns and exchanges, managing your account, and remembering your preferences.
• To support you — responding to your messages through live chat and keeping a record of those conversations so we can resolve issues.
• Marketing — if you subscribe to our email list, we send you news about products and restocks. Every marketing email includes an unsubscribe link, and opting out never affects order-related emails.
• Security and fraud prevention — protecting your account, our customers, and the Services from fraudulent or malicious activity. If you create an account, keep your credentials safe and do not share them.
• Legal compliance — meeting our legal obligations and responding to valid legal requests.

How we disclose your information

We disclose personal information to: Shopify and other service providers who perform services on our behalf (payment processing, IT, analytics, shipping and fulfillment, customer support tooling); marketing partners, in accordance with their privacy notices; parties you direct us to share with (for example, the carrier delivering your order); within a corporate transaction such as a merger; and where required by law. We do not sell your personal information.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your use of the Services. To learn how Shopify uses personal information, visit the Shopify Consumer Privacy Policy. Depending on where you live, you may exercise certain rights over data processed by Shopify through the Shopify Privacy Portal.

Third-party links

The Services may link to websites we do not control. Review their privacy policies before providing information; we are not responsible for the privacy or security of third-party sites.

Children

The Services are not intended for children, and we do not knowingly collect personal information from children under the age of majority in your jurisdiction. If you believe a child has provided us with personal information, contact us using the details below and we will delete it.

Security and retention

No online service can guarantee perfect security, and information you transmit to us may not be secure in transit — please avoid sending sensitive information through unsecured channels. We retain personal information for as long as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements.

Your rights

Depending on where you live, you may have the right to access the personal information we hold about you, ask that it be corrected or deleted, receive a copy of it, withdraw your consent to certain processing, opt out of the "sale" or "sharing" of your personal information for targeted advertising, and opt out of marketing at any time via the unsubscribe link in our emails. Residents of California, Virginia, Colorado, Connecticut, Utah, and other states with comprehensive privacy laws may have additional rights under those laws. We will not discriminate against you for exercising these rights, and we may need to verify your identity before acting on a request. You may designate an authorized agent to submit a request on your behalf, subject to verification.

If you visit our website with the Global Privacy Control (GPC) signal enabled, we treat it as a request to opt out of the sale or sharing of personal information for the browser and device you are using. If you are not satisfied with our response to a privacy request, you may contact the Federal Trade Commission or your state attorney general.

International transfers

Your personal information may be transferred, stored, and processed outside the state or country where you live, including by our service providers. Where required, we rely on recognized safeguards for those transfers.

Changes to this policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated "Last updated" date.

Contact us

For any question about this Privacy Policy, or to exercise your privacy rights, reach us through the live chat on our Contact page during our posted support hours, or write to us at:

Bare & Beyond
FrecPoola LLC
1007 N Orange St
4th Floor, Suite 5342
Wilmington, DE 19801
United States

For the purposes of applicable data protection laws, FrecPoola LLC, doing business as Bare & Beyond, is the controller of your personal information.